Can it be? Londoners seem kinder than I remember. I’ve actually been approached by salespeople offering assistance in shops  (that never happens!!), have frequenty heard people say ‘thank you’ and ‘excuse me’, and have even seen a hint of a smile on some people… wow… if it wasn’t for the first cow that I had to deal with at the Air Canada customer service desk, it would probably seem even nicer – it ticks me off more since it contradicts my ‘London sucks’ mantra when everyone is being so friendly!…